Oil change

Mr Uddin

October 26, 2018

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Brake Pad light- further investigation.

Steve Randall

October 26, 2018

Have had an ongoing problem with a brake pad warning light randomly appearing on the dash. As with any intermittent electrical fault it can be extremely difficult to diagnose, but Dave the Terminator, ( so called because of his relentless approach to finding a fault, he just won't give up) it at last is looking promising. Early days yet, but thanks again to Patient James,Smiley Debs and Dave the T for your efforts, here's hoping it works.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

MOT

Frank Bullen

October 26, 2018

Always very pleased with motoraid, fitted me in very quickly,. Always very helpful and curteous. Reliable trustworthy and thorough.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Service

Jason

October 26, 2018

Bit disappointed about time 2 get part for car but pleased with the team they gave me replacement car & tried there best to get it sorted, very polite & professional!

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Service of my vehicle

Tom Mitchell

October 26, 2018

Excellent service. Kept me informed of how the service was going including emails with regards to the work which the car required. Excellent rates and customer care. Will be using you again!!

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

windscreen wipers

Michael Eves

October 26, 2018

As always brilliant

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Mercedes Repairs

Kevin Williams

October 12, 2018

Thank you very much. All work completwed to a high standard and car is fixed.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Break down and service

Dave axford

October 12, 2018

Our car was booked in for service but we had to cancel as I was at work and my wife was sick, one week later the cars starter motor packed up on Sunday afternoon. At 8am we contacted motoraid by phone and spoke to James who was most understanding and helpful. We managed to get the car to them with in a couple of hours with out a pre-arranged booking and they accommodated us with in there hectic schedule. The following day the car was back in good working order and fully serviced as originally planed the week before. Many thanks to James and the Team. 😁

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

MOT & Service

david OSEN

October 12, 2018

Very, very helpful as always

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Fluids Service

Steve Randall

October 12, 2018

As usual car booked in on a date suitable to me and a courtesy car was made available. Work carried out to the usual high standard without fuss or delay, the car was back to me early afternoon. Please continue with the great work.

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Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Great team and customer care

Sue

October 12, 2018

Andy, Jim and Steve were absolutely brilliant and always thinking from my perspective eg the car failed the MOT and immediately set in train the solution and letting me know the cost. Then knowing I needed the car urgently the next morning for a long journey, Andy and the team went the extra mile to get the car sorted and back to me. Thank you and it is no wonder I come back to you every time.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work