Fault finding

carl cook

November 2, 2017

Always found the staff in the office and workshops helpful and informative. Excellent standard of work and always offer the lowest cost solution to the problems I've Had.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Service and MOT

SYED KABEER

November 2, 2017

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Replacement window wiper motor

Faye

November 2, 2017

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Vehicle

Raju Soni

November 2, 2017

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

SERVICE B ,AIR CON RE GAS AND SUSPENSION REPAIR

A.WILKHU

November 2, 2017

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Service

Neil Scott-Bashford

September 14, 2017

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Service

Jon Kearsey

September 14, 2017

Great all round service once again. Recommended.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

car service

Pauline Mcilvaney

September 14, 2017

Another excellent experience at Motor Aid Ilford. My service was dealt very efficiently by Anita from start to finish. I was given a clean and new courtesy car and my car was returned to me with covers on the drivers floor. Overall a much better experience than previous but that's not to criticize Any staff I dealt with before. It's a man's world or at least it was years ago when I was often overlooked. That was st Mercedes London Road Romford garage. Just awful time and the staff were just unpleasant men and women so much so I used to get my husband to take our car there. Thank goodness for Motor Aid.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Suspension

Simon Goodall

September 14, 2017

Vehicle was booked in for a 2nd time as the problem wasn't able to be identified first time. Problem was found and fixed within the day.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

A Service

Mr Rousell

September 14, 2017

This is my third time using MotorAid , they offer good customer service and would definitely recommend MotorAid , to other Mercedes owners.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work

Failed MOT

Shouaib

September 14, 2017

Hi, All work has been carried out as expected. Steve and Anita clarified some of my concerns very helpfully. Many thanks for the great service.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work