Feedback

Paula Sharp

November 21, 2017

Been using MotorAid in Basildon for at least 10 years for MoT, servicing and works on last two Golf GTIs. Always excellent service - very helpful, professional and courteous esp James. Work is always done in a timely manner, to the highest standard, and is still much more reasonably priced than VW! Cannot recommend MotorAid highly enough and wouldn’t trust anyone else with my car now (I moved an hours drive away from Basildon 2 years ago but still go back!)??

Overall Experience

Helpfulness and Politeness of Team

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Standard of Work

Feedback

Jordaan Jodie

November 21, 2017

Very attentive & accomodating, quick turnaround and reasonably priced! Would definitely return!

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Helpfulness and Politeness of Team

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Service

John Root

November 17, 2017

Just perfect, booked my car in and sat and waited in waiting room. I was advised of progress on two occasions. A very happy team with a very happy customer.

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B Service

Richard Kaszycki

November 17, 2017

It’s an absolute pleasure to work with your staff - Jason and James are a credit to your approach to customer service and set the bar far above my longstanding experience of local BMW and Mercedes dealers.

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Service

Mrs Elizabeth Burton

November 17, 2017

Excellent, all staff very helpful and polite.

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Helpfulness and Politeness of Team

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MOT and Brake fluid change

Adrienne Morris

November 9, 2017

Excellent service, polite and helpful staff. Very satisfied with the whole experience.

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Helpfulness and Politeness of Team

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Problem resolved

Tim Vale

November 7, 2017

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Helpfulness and Politeness of Team

Vehicle Progress Reports

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Standard of Work

Diagnostic check

PETER HUNT

November 7, 2017

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Helpfulness and Politeness of Team

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MOT and repairs

S Philippe Desvaux

November 7, 2017

Great service and clear exchange of information. Car was ready on time with helpful tips to keep car functioning properly. Thanks James and team

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Car repair

Rebecca

November 2, 2017

The very best of service and very high standard of work carried out on my car !! Thank you motoraid ?

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Helpfulness and Politeness of Team

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DSG oil and filter change

Colin Beaird

November 2, 2017

Will continue to use Motoraid for the servicing of my TT.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work