Brake fluid change

Anthony H.

March 25, 2019

Great Service as always that's why I have come back for the past 10 years

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

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Standard of Work

Flexible and accommodating

Peter

March 25, 2019

I find Motoraid very flexible for bookings as accommodating in general.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

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A service on a mercedes C 220d Class

Sarbjit Singh G.

March 25, 2019

I have used Motor Aid for several years and found them to be honest ,helpful and very very competitive on pricing no complaints at all very nice guys They even give you a lift locally.

Overall Experience

Helpfulness and Politeness of Team

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Standard of Work

Warranty Repair

Paul C.

March 25, 2019

1st time using Motor Aid, they dealt with warranty company , and carried out a good repair job, also had a courtesy car whilst work was being carried out. Will definitely use when my car is due its next service.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

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Standard of Work

Automatic gear shift issues

Steven E.

March 25, 2019

As always I can confirm I received a helpful and professional service.

Overall Experience

Helpfulness and Politeness of Team

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Service

Neil

March 25, 2019

Due to my high mileage I’m often here having my car serviced and would definitely recommend. James is very knowledgable and helpful.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

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Standard of Work

Service and cam belt change.

Andrew F.

March 25, 2019

I was very pleased with my experience at MotorAid. I had a very good chat with the mechanic who explained everything involved in the job and seemed very knowledgeable and professional. Although the job took a bit longer to complete than I was told it would the staff in the office were very good and offered me a complimentary curtesy car which was very much appreciated. I will definitely use MotorAid Basildon again and would highly recommend them.

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[email protected]

Tim V.

March 18, 2019

As usual good, professional service. Cheers

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

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Standard of Work

Replacement front suspension coil springs

Hamish T.

March 18, 2019

A simple pain free experience. Glad to see that our continued support of your company has been noted. Many thanks.

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

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Standard of Work

Engine sluggish and stalling at times.

Sandra C.

March 18, 2019

Very helpful staff. James kept me informed. during diagnosing the issue. Patient and polite . Listened in a caring manner to my concerns. Explained what he thought the problem was, suggested remedy which seems to have solved the issue , ( not driven car too far as yet, but drive seems so much better) . Explained expected cost which stayed as estimate. Also happy with service report details received. James has sorted my car twice so far and I would recommend him and motoraid . Straight forward, easy service. On collection receptionist was able to relay more details of Jame's findings. Glad I decided to use Motoraid again. Thinking I will stick with them .

Overall Experience

Helpfulness and Politeness of Team

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Service

Peter M.

March 18, 2019

Overall Experience

Helpfulness and Politeness of Team

Vehicle Progress Reports

General Communications

Standard of Work