ABOUT US


OUR STORY



In 1996, MercAid Limited was born, as a joint venture between two close colleagues.

Both came from a Mercedes-Benz commercial main dealer background. Through many years they built up a wealth of knowledge and experience.

They started with a small mobile operation. This specialised in just commercial vehicle servicing and repairs. The business grew from strength to strength. In 1999 a specialist workshop was built and the employment team grew.

In 2004 the new concept of MercAid Cars Limited was established. An independent specialist in the servicing and maintenance of Mercedes-Benz cars.

 

BRANCHING OUT


Within a short space of time MercAid Cars Limited had developed a growing reputation and the customer base required us to open up a premises in Hainault, Essex.

After a name change in 2008 to MotorAid Ltd this enabled us to offer our customers servicing and repairs to all German brands and not just a one marque specialist. MotorAid now have two dedicated car sites specialising in Mercedes-Benz / SMART, BMW / Mini, Audi/VW (Skoda/Seat), Porsche.

The Basildon site encompasses a two acre commercial vehicle repair operation specialising in all makes of LCV & HGV vehicles. There is a stand-alone 4×4 garage and an MOT centre. The main area of coverage is the South / Mid Essex and East London areas.

The body repair centre opened in January 2015 for both car and light commercial vehicles.

We have a loyal customer base which is growing daily. This is down to the continuing focus to deliver a friendly, reliable service with value for money and peace of mind. This has resulted in winning an award for “Best in Customer Services” at the Essex Business Awards.


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