Just keep doing what you do best. Good service, great value and a feeling of openness and honesty. 10/10 Mr S, Basildon Branch 

 

Always very pleased with the service received. 10/10 Mr N, Basildon Branch 

 

As usual a good service from one and all. 10/10 Mr P, Basildon Branch 

 

Not a straight forward situation as far as the fault was concerned, however the outcome was more than fair showing that those involved uphold the integrity and values that are their strength and that of the company. 10/10 Mr J, Basildon Branch 

 

When collecting my car my friend who was with me booked her car in as she saw how pleased I was. 10/10 Mrs J, Hainault Branch 

 

 

 

It was my first experience with the 4X4 department. I was very pleased with the whole experience. All staff were very helpful - I will be back!!  

10/10 Mr P, Commercials Branch 

 

The team were very good after me being messed about by another garage. 10/10 Mr H, Hainault Branch 

 

Every thing's most satisfactory so far. 10/10 Mr W, Basildon Branch 

 

I was originally recommended to you. Staff provide excellent service; clear, informed and trust worthy. I always feel like they're doing their upmosts. 10/10 Mr T, Basildon Branch 

 

No problems and I have already recommended you to a friend.  

9.75/10 Mr L, Basildon Branch 

 

Excellent service, thank you. 10/10 Mr E, Basildon Branch 

 

Your guys at this branch are excellent. 9/10 Mr S, Basildon Branch 

 

A really friendly, efficient & professional service. First class.  

10/10 Mr D, Basildon Branch 

 

I am very happy with the expertise provided, which resulted in my problem being solved once and for all. 10/10 Mrs F, Basildon Branch 

 

I've used MotorAid a couple of times now and they are very helpful and knowledgeable. Special mention for Tony who is especially helpful.  

10/10 Mrs W, Basildon Branch 

 

The KA is something of a disappointment by way of a courtesy car, although this is a very small gripe in the scheme of things and presumably helps keep costs down elsewhere.  

10/10 Mr P, Basildon Branch 

 

 

 

 

 

I will NEVER use main dealer again! I called in to MotorAid today with the list of work required following an annual service at the Mercedes main dealers, not one single item on that list needed to be done! I will be writing formally to the MD of MotorAid to thank him and his staff for the outstanding service I received this morning. I look forward to using MotorAid again. 10/10 Mr B, Basildon Branch 

 

I have always been served very politely and professionally. 10/10 Mr P, Hainault Branch 

 

Excellent. I rang in with a battery problem in the morning. It was sorted the same afternoon while I waited, great. I will be back. Many thanks.  

10/10 Mr N, Basildon Branch 

 

I have used MotorAid for a number of years and I am always very satisfied with the service I receive from Francis and the team.  

10/10 Mrs J, Hainault Branch  

 

It would add to the experience if the car was cleaned internally when serviced, but I can live with that. 9/10 Mr B, Basildon Branch 

 

A courtesy car was offered before I remembered to ask which was helpful. We also use the Commercial side for my Husbands van & I have recommended you to family and friends.  

10/10 Mrs S, Basildon Branch 

 

Great service received from Francis, always recommended. Very high level of customer satisfaction. 10/10 Mr A, Hainault Branch 

 

Very helpful, polite and friendly staff. Well done. 10/10 Mr H, Hainault Branch 

 

Great, helpful staff, always willing to accommodate when needed and always recommend to family and friends. 10/10 Mr W, Hainault Branch