Basildon Cars - 01268 591 558 
Hainault Cars - 0208 172 0192 
Commercial/Hino/Iveco - 01268 856 330 
The MotorAid Vision Statement: 
To be the Motor Industry’s most respected 
independent specialist in the UK. 
MotorAid Five Points of Culture 
The Points of Culture have been based on the core values of the Founders and Directors of the group 
and what we see is right for the continuing success of its companies and its people. 
Steve Abbs 
Managing Director 
1) Respect 
I respect the company, its property and its policies. 
I respect the company's customers & their property. 
I respect my team members and their positions. 
I respect myself and my position. 
2) 100% Involvement 
I will communicate and work with my team to ultimately achieve more for the company and myself. 
3) Enjoyment 
I will always strive to be happy at work and help maintain a good working enviroment for my team and myself. 
4) I will always play above the Line 
5) Balance of Life 
I will always strive to keep just the right balance of life at work and at home, making sure the people around me are ok. 
I care, I listen and I help. 
All of this can pay me back with satisfaction, results and ultimately Quality of Life. 
Giving and recieving respect is one of the core values in life and is one of the keys to unlocking success for all of us. 
The MotorAid Mission Statement 
Who we are 
At MotorAid, we are a committed team of people who work within our company’s points of culture, ensuring we remain consistent in our actions and decisions. 
What we do 
We are an independent company that services and maintains our customer’s vehicles. Based upon our knowledge and understanding of the motor industry, we offer a trusted and reliable service that is backed up by continual training and development programs for our team. Expertise and up to date technology guarantee our customers value for money and peace of mind. 
Our Customers 
Our customers; private or trade, large or small, will all receive the same highest level of service, ever mindful that they will return again and again, and in doing so refer our services to other potential customers. 
Our Uniqueness 
Our uniqueness is based upon the reputation we hold as a highly respected independent specialist. Our mission is to uphold this as we grow. 
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