Our Basildon garage is located on the Burnt Mills Industrial Estate, Basildon just minutes from either the A127 or A13.
We moved into this all-purpose premises in 2007 after opening MercAid Cars in 2004 as it was known then, in Buckwins Square a short distance away.
The familiar faces don’t change, our Manager Tony Bradley is a “long termer” in our company and his broad Lincolnshire accent and dry sense of humour will be known to many.
Our youngest and coolest member of our front desk team is James Cooke who assists Tony at Basildon. Don’t let James young angelic looks shock you into thinking “what does he know about cars”, this kid is all singing and all dancing and rebuilds cars as a hobby.
James is the brother of Steve who manages our Hainault facility, so we like to keep it in the family ! Both guys have extensive knowledge of German cars, they both recite part numbers in their sleep….
Our collection and delivery team consists of 3 people, Andy the Scotman who is an absolute gentleman, “on the ball” Bob and Keith who is the father of Steve Abbs our Managing Director.
We have 6 qualified German car technicians, Richard, Brian, Martin, Lloyd, Andy & Steve with a total of 168 years of experience between then, even more impressive than our Hainault crew…!
Tony the Manager says
We deliver what it says on the tin, unparalleled German independent garage engineering in Essex giving you a better service than the main dealer with a huge saving…and with a smile ! Working at MotorAid is a breath of fresh air, we have a family atmosphere here but we are hell-bent on getting things right, first time. We handle customers issues, the bad news as we call it, in a professional manner.
It’s not a good experience having to pay out for your car, but we try to make that as palatable as possible by educating, clarifying and communicating it in the best possible way for the customer. Were hugely busy all of the time and 86% of our business is repeat business, I think that says a lot about why were the South East premier German independent specialist.
Basildon CarsUnits 6-10 Harvey Close
Burnt Mills Industrial Estate
T: 01268 591 558
F: 01268 591 564
Commercial Branch at BasildonUnits 5-6 Harvey Road
Burnt Mills Industrial Estate
T: 01268 725 846
F: 01268 726 372
German Car Specialists
We will take on jobs that other garages can only dream about, whether it’s a E class 211 lay shaft, Porsche 996 engine or wiring on a BMW 6 series M Sport, were comfortable with it. We don’t believe in giving people a poor grade product, so if you’re looking to compare us with your “back street or quick fit garage”, you’re comparing apples to mangos, compare us to a main dealer you’re partly the way to seeing what value we offer above the rest.
On that subject quite often we get involved with jobs that other garages couldn’t do. So, there is every likelihood that your car, whether you booked it directly with us or not, will eventually end up here.
We have Respect for our team, Respect for our customers and Respect for their cars, I think we epitomise our motto which is “Driven by Respect”. Call me anytime on 07792363910.
Tony Bradley, Manager
Services Offered at Basildon
- Collection & Delivery service**
- Courtesy cars**
- MOT testing (on site)
- Manufacturers standard warranty unaffected by all our servicing
- Approved by most major leasing companies
- Manufacturer trained German car specialist technicians
- 12 or 24 months Manufacturer parts and labour guarantee
- Only genuine OE parts and recommended lubricants are fitted
- State of the art Mercedes diagnostic equipment
- Competitive Battery, Exhaust and Tyre Replacement prices
- Air conditioning servicing and regas
- Service history – your Service Book stamped and all services documented (online or offline) with online digital service records
As well as state of the art mechanical facilities for our visiting cars we also offer human visitors:
- Free wifi
- Toilets with disabled access
- Waiting room with TV
- Kids toys & games !